Returns & Exchanges
We want you to love your Tropeaka pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached and the garments are free from makeup or fragrance marks to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original Tropeaka mailer, ensuring all original tags and hygiene liners are intact.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.